RD292594

Small dust leakage into dustbin area X50 Ultra

Hello,

I observed that sometimes fine dust leakage(not a big leakage) from main dustbin into dustbin area in robot X50 Ultra, around connection between dustbin and robot dustbin area through gasket. I was using before a model of roborock, it has also the same issue. I would like to know if you also experinced it, is it normal or not? If there is a air leakage on gasket, it can also affact badly the vacuum performance, so just I want to be sure about it.

Thanks in advance.
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6 Comment

RD292594 Thread Starter
Just to be more clear, I added the screenshot to show where was the exact fine dust in dustbin area. I marked it with green color, dust was at that area. In this screenshot you cannot see the dust, because I already cleaned it
1.JPG
2025-5-20 20:37:20 Translate

Hi, can you provide me a photo of the area when the dust leaks again? It is difficult to tell if this is normal if you can't see how much dust is leaking.
 
2025-5-23 12:21 GB Translate
There was only fine dust leaked, not the big particles. I just would like to know if this fine dust leakage is normal or not. Maybe it is normal behavior, of course Dreame engineers would answer it.
 
2025-5-21 19:50 Translate
Hello Dreame Support. For the first thank you very much for your quick support. I dont think that it was because of the full dust box, because I regularly send the robot to the station.
 
2025-5-21 19:47 Translate
Hello! Is it because the dust box is too full? If you use a completely clean filter and dust box, does this still happen?
 
2025-5-21 13:52 GB Translate
RD292594 Thread Starter
Hello, I also checked again after many runs, it is in reasonable manner, actually I dont see it again, just very small dust sometimes, but generally the dustbin area is clean.
2025-5-25 19:29:29 Translate

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