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OT426020
19-11-2025 GB 100
I have an l40 ultra ae and have had problems with the mop since day 1, ive had it for a week now. Initially the mop would extend and not retract which would then cause docking issues. I had to power d...view all
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SJ007627
19-11-2025 GB 60
Hey, Firstly loving the X50 atm. To the whole team and Dreame absolutely amazing little robot. One minor thing has popped up though, today i requested it to vaccum first and mop second, i noticed whe...view all
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CL385206
17-11-2025 GB 69
【X40 Ultra Complete】Surprised to find a black plug and cable was supplied with the white version of the X40.
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Angvik
17-11-2025 GB 106
Hi,I have a question regarding the firmware rollout for the X50 Ultra.A friend of mine bought the X50 Ultra (non-Complete version) two days ago, and his unit came with firmware 4.3.9_2908. My unit has...view all
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ZT931832
14-11-2025 GB 85
I find that the X40 does not remember a new unobstructed path to a room when there is an obstacle in its path. The X40 fights to find a path, figures it out and continues to the room. The return pat...view all
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NQ292565
13-11-2025 GB 109
【X50 Ultra Complete】Is it possible to see the actual water level for the basestation/charging station and the robot in the app?
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IX840253
12-11-2025 NL 123
【X50 Ultra Complete】Our X50 has trouble to see the difference between a carpet and dirt. When its on the daily cleaning routine it sees dirt around the doormat and assumes its a carpet. It gets added to the map as carp...view all
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UF689126
10-11-2025 GB 151
【L40 Ultra】Can you please advise why my L40’s mop pads keep detaching? I thought it was due to the pads being worn, so I’ve replaced both the pads and discs but they still fall off within each clean.
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ZT931832
10-11-2025 GB 106
There is a bug in the restore menue for the maps. The menue states Edited Map Update Time and does NOT show the time ONLY the date. So if there is more than 1 backup in 1 day, then this is an issue ...view all
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ZT931832
10-11-2025 GB 119
Once the mapping is completed and the carpets are recognized, correct operation of mopping and vacuuming takes place. When the carpet is deleted from the original map but still remains on the floor, ...view all
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Hicks
10-11-2025 GB 437
【X50 Ultra Complete】Hi All, Which one is the latest firmware for Dreame X50 Ultra Complete as of now? Mine stuck at 4.3.9_2103 for months... Thanks, Hicks
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ZT931832
9-11-2025 GB 111
The present app allows other names to be added for room names such as "hallway", "master bedroom" etc, which are not preprogrammed in the app. The preprogrammed names seem to integrate with GH for v...view all
0 0 5
ZT931832
9-11-2025 GB 137
On November 5, I purchased from Bestbuy, the X40 Ultra to replace the X30 Ultra that was woefully incompetent. This was updated for firmware and the app at the time of setup. This X40 is notably bett...view all
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GF202696
8-11-2025 GB 146
【X50 Ultra Complete】The device keep showing off-line it seems to come back in line when fully charged, the device is next to the router and I have done a factory reset and cleaned it all etc, is it faulty ?
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RB318761
4-11-2025 GB 236
【L40s Pro Ultra】Hi Dreame team I have the same issue as another user. All my settings are correct and I washed the mop pads. The mop pads are not even warm. The water is also ambient temperature, Sam as in the clean ...view all
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OU522978
3-11-2025 GB 196
【L10s Ultra Gen 2】Hi, my wife and i awakend in the middle of the night several times of our Robot played a sound and said something about Alarm 3 times this night. Checked the app and no notifications, Fw upgrades or a...view all
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GO262937
1-11-2025 GB 146
I have recently purchased the matrix 10 but it stops cleaning half way through and just pauses dont even go back to the base.
0 0 3
TO435527
1-11-2025 GB 170
Hi, Had my X50 Ultra a couple of months and overall pleased. But there’s room for improvement in my view specifically if there is an option to repeat edge cleaning. Sometimes bits are left on tiled f...view all
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TN832450
31-10-2025 GB 272
After the latest update for the L40 (4.3.9_1752), the "Intensive Carpet Cleaning" function no longer works. Even if the option is enabled, the robot no longer reduces speed. This is the same for Clean...view all
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EZ920472
31-10-2025 GB 410
I am unable to update the firmware on my L40 Ultra AE. It seems stuck on 4.3.9_1643 which seems to be over a year old. It seems as if significantly later, multiple, versions have been released. I hav...view all
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