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CH579283
2025-9-14 GB 267
【D9 Max Gen 2】Do I need to map the whole floor of my house in one go or am I able to map a room or two at a time? Also what will the device do about doors I want the space behind them mapped but need to leave them ...view all
1 0 2
JE434080
2025-9-13 GB 257
【H14 Pro】Hi, I'm based in UK and struggling to find the cleaning solution for my H14pro... I've tried Amazon but none in stock and they saying 2 to 3 months before stocked again. Can you assist with where to ...view all
+3
0 0 1
MI237658
2025-9-12 IT 233
【D10 Plus Gen 2】Salve, nonostante mi sia stato inviato un nuovo serbatoio dal servizio clienti, il robot continua a non rilevare più il mocio. Cosa posso fare? Il robot è ancora in garanzia
0 0 1
NQ292565
2025-9-11 GB 299
【X50 Ultra Complete】I have Dream x50 Ultra in a multiroom configuration. Configured shortcuts are only visible for the active selected room in the main menu for shortcuts. If I select another rom as active, and then retu...view all
0 0 1
ZX889339
2025-9-7 IT 261
Buongiorno, nonostante abbia, attivato la funzione "mop extend", impostato su "alta frequenza" e attivato "pulizia spazi vuoti" e "estensione per gambe delle sedie e tavoli" il mop non si estende per ...view all
0 0 1
VH366351
2025-9-7 353
【L10s Pro Gen 2】Hi, my robot vacuum is no longer working. I just bought it recently and have only used it three times. The device went offline. I have tried turning off and on the base plug, the robot three buttons w...view all
0 0 1
UO118041
2025-9-7 GB 335
【D10 Plus Gen 2】I am having issues with the D10 plus not getting right up to my kitchen plinth. The area open, well lit. The robot sensors are clean. I am struggling to justify keeping it if i havw to sweep after it ...view all
0 0 1
UH384362
2025-9-6 GB 350
【X50 Ultra Complete】If you're not from the UK this might not make sense. But hope you enjoy 🤣
2 0 0
OG813670
2025-9-6 GB 292
My x40 complete has suddenly decided to go offline and will not reconnect. Nothing at all has changed on the router settings. Any ideas, this is extremely frustrating.
0 0 1
Jules
2025-9-6 GB 291
I ordered the Dreame A2 Robot Mower from Dreamestore.co.uk. It shipped without either a Uzk plug on the power supply or a UK adapter. So I could not charge it up. I have contacted multiple different ...view all
0 0 1
ID760504
2025-9-5 GB 419
【X50 Ultra Complete】I’ve noticed that the side brush on my Dreame X50 Ultra isn’t reaching properly into the edges and corners, which means some dust and debris gets left behind in those tricky spots. I’ve checked all...view all
0 0 1
NY565472
2025-9-4 GR 386
【L10s Ultra Gen 2】I am facing the following problem. While the vacuum cleaner is programmed to mop and I have placed the detergent in the special slot, it does not use it and mops only with water. Do I need to make som...view all
0 0 1
SJ470440
2025-9-3 GB 424
Does anyone know the official policy on different regions?Im aware that Dreame bans people who try to use Chinese version outside mainland China, but as for EU or "Global" versions I never heard of an...view all
0 0 1
RG769124
2025-9-3 GB 626
【X50 Ultra Complete】Lately this machine has basiucally gone haywire and is driving me crazy. But I'll start from the beginning: We changed another brand for this one at the store (the other brand was playing up too). Br...view all
0 0 2
Riba2025
2025-9-2 GB 386
【X50 Ultra Complete】Hi we purchased a sold as new x50 on Amazon UK and found out that the washboard filter was missing. We have since ordered this part on Amazon UK which we assume will come from your factory. Please adv...view all
0 0 1
We Are The Borg
2025-9-1 GB 395
【X50 Master】The Aqua 10 ultra has just been added to the app. Maybe it will be released at IFA
0 0 0
NY565472
2025-8-30 GR 494
【L10s Ultra Gen 2】Good evening. I live in Greece and I would like you to tell me where I can order or purchase the liquid detergent with a code AWH6-200M because I can't find it despite the search I did. I would also l...view all
1 0 3
Casper
2025-8-29 GB 562
【X50 Ultra Complete】Recently, I removed a carpet (on the floor) and also in the app to clean the hardfloor. Upon completing the cleaning, I put the carpet back, a week after the robot mopped the entire carpet during the ...view all
0 0 2
NL727188
2025-8-26 GB 401
【L40s Pro Ultra】The base station has a lip up but the first step of it is a little steep. My hoover doesn’t like returning and sometimes gets one side up and then backs out before getting stuck in this loop. Do I n...view all
0 0 1
DY950687
2025-8-26 GB 325
【D10 Plus Gen 2】Without asking it to clean Comes out for few seconds then returns
0 0 1
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