IS648696
4-5-2026 GB 375
【L10s Ultra Gen 2】Hi, Can anyone tell me how I can link my robot to Alexa please.
0 0 6
IS648696
4-5-2026 GB 194
Hi, Can you tell me how I can get the robot to work with Alexa.
0 0 1
EG462509
3-5-2026 GB 268
Can't log into https://smarthome.dreame.tech/ with my Sweden-based account. Same account works fine in the mobile app. **Symptom:** Black error toast on submit. SMS login eventually shows "Verificatio...view all
0 0 2
FV265381
3-5-2026 GB 324
【X50 Ultra Complete】Has anyone else had problems with the X50 Ultra struggling with lighter rugs? Mine tends to catch them slightly and “scuff” or move them around, especially on higher suction. It’s clearly very pow...view all
0 0 2
HH055067
1-5-2026 GB 201
Can someone help me figure out why my automatic emptying isn’t working. my robot is only 1 month old
0 0 1
MP273374
1-5-2026 GB 247
【H14 Pro】The best vacuum cleaner when you have pets at home.
0 0 1
KE221715
1-5-2026 IT 400
【L40s Pro Ultra】I was going through the list of supported Alexa commands and it got me wondering, what's the use in developing a voice assistant skill whose commands, among others, allow you to get the robot to say h...view all
1 0 6
EC508494
30-4-2026 GB 217
Hi, I was enjoying the pet moments in my Dreame app, but suddenly all the GIFs have disappeared. Can I get them back? Also, no new GIFs have been saved for over a month.
0 0 2
KS398740
29-4-2026 GB 250
Hi, we've got a W10 pro hoover (I think) and after connecting multiple times it won't show up on the home screen, im getting notifications that it's low on charge and it said it connected successfully...view all
0 0 5
JK214297
29-4-2026 GB 406
【L10s Ultra Gen 2】Hi guys, the mop pad on the swinging arm is not spinning, anyone know the solution?
0 0 3
Andy
29-4-2026 GB 283
Any tips for ensuring the washboard removes dirty water after cleaning? I push the water towards the suction point but I’m usually still left with some after manual cleaning. Thanks!
0 0 3
Andy
29-4-2026 GB 276
【L40 Ultra】Has anyone noticed a decrease in allergy symptoms since getting their robot vaccum? This is my first summer with mine, and I’m hoping the regular mop and vacuum schedule is going to help alleviate ha...view all
1 0 2
PZ815039
28-4-2026 GB 252
Is anyone else having issues where the bot does not recognise the bottom of your computer desk? Several times it’s ran over the foot of my desk, and the spinning brush end up falling off. I’ve only ...view all
0 0 4
SI693272
24-4-2026 GB 600
I had a firmware update and cancelled at the time. Now looking at how I find out how to update it and also what’s included in the release note.
0 0 1
EL195106
24-4-2026 GB 503
Explain how please
0 0 2
shutey
23-4-2026 GB 308
【X40 Ultra Complete】What a brilliant hoover… best I’ve had
1 0 1
JD697640
23-4-2026 GB 423
【Matrix10 Ultra】Just taken delivery of a matrix 10 ultra and I noticed that when I mopped the floor it leaves marks, anyone else had this problem. I don’t want to send it back but might not have a choice if I can’t...view all
0 0 3
MN981380
22-4-2026 GB 466
Hello, I have a Dreame X40 Ultra that is only about 1 month and 20 days old. Currently, the device is producing abnormal clicking and dragging/scraping noises during operation, especially when moving...view all
0 0 5
IO707935
22-4-2026 GR 400
【D9 Max Gen 2】My d9 after about a year of use when it is operating don't suck dust like before , even the sound of moter is more quite than before , i double check it operating in high performance mode but the soun...view all
0 0 7
WI568363
22-4-2026 GB 292
My robot keeps switching off at almost exactly the same spot on a scheduled clean. The buttons on the robot are unresponsive and I have to manually return it to the dock where it wakes up again, but i...view all
0 0 3
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