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 Heat: 82

112 Comment

Recover map
2025-1-26 04:15:22 Translate

Tap the map icon--Multiple Maps---Tap current map---Restore---Choose from the restored map list and tap Restore---Confirm---The map will be restored.
 
2025-7-2 13:46 DE Translate
In so exicted to new robots!
2025-1-26 19:49:08 Translate

Salve.possiedo un l 10s pro heat
Volevo sapere se può essere utilizzato anche a luci spente in casa. Al buio
2025-1-27 02:43:49 Translate

Sì, il nostro robot si affida principalmente al laser lineare per evitare gli ostacoli.
 
2025-7-2 13:52 DE Translate
Love the robot but the app could be updated! Function like come to location so it would be easier to empty the robot or even the general map layout sometimes changes/shifts. Overall very good product and would love to update my current one to a newer version!
This is bad product. It doesn't do anything well. Poor at picking up dirt on tiles. Mopping is poor mainly around the door ways crossing into another room. At this place it's left worst than before the moping. 9 out 10 it fails to dock. This is my third generation vacuum robot and it's by far the worst. I'm thinking of replacing. Less than 6 months use.
4. Reset the robot. See if it works properly.
 
2025-7-2 14:04 DE Translate
3. Please restart the robot, remove the robot from the charging dock, and try to charge again. Please check if you can hear the voice prompt "Start charging".
 
2025-7-2 14:03 DE Translate
2. Check if the metal shrapnel of the charging contacts is stuck.
 
2025-7-2 14:03 DE Translate
For docking failure: 1. Check if there is any foreign matter or dust on the charging contacts of the robot. Please wipe it clean before use.
 
2025-7-2 14:03 DE Translate
Poor vacuuming may be caused by too much garbage in the dust box. Please clean the dust box and filter to see if it can be solved.
 
2025-7-2 14:02 DE Translate
Installer le français sur H14 pro
Appuyez ensuite pour changer de langue. Maintenez le bouton enfoncé pour confirmer la sélection.
 
2025-7-2 14:26 DE Translate
Appuyez sur le bouton d'invite vocale situé à l'arrière de la poignée pendant 3 secondes pour accéder au réglage de la langue.
 
2025-7-2 14:26 DE Translate
Bonjour
Mon robot aspirateur F9 pro aspire mais ne lave plus. Alors qu'il détecte bien le bac d'eau.
Pouvez vous m'aider
Cordialement
Si aucune goutte d'eau ne tombe, nettoyez les trois sorties d'eau du réservoir et les évents du bouchon en caoutchouc avec un cure-dent ou un autre objet, puis testez à nouveau le nettoyage.
 
2025-7-2 14:37 DE Translate
Retirez la serpillière, installez uniquement le réservoir d'eau et commencez à nettoyer. Vérifiez ensuite si des gouttes d'eau tombent sur le sol pendant le nettoyage.
 
2025-7-2 14:36 DE Translate
I have x40 ultra complete and after last firmware update the system is not completing the Cleaning because it says that it can go over through thresholds that actually don’t exist. It is not neither the area Where the base is placed for the sane reason. This is really bad, please help. Thanks
Hello, if the fault occurs after the firmware version is updated, you can contact our after-sales department to roll back the firmware version.
 
2025-7-2 15:17 DE Translate
I've got a Dreame X40 Ultra Complete & its not adding detergent or washing the mop pads with hot water. Can anyone help??
When washing the mop, some cold water will be released first, and then hot water will come out, so there will not be hot water immediately after washing the mop.
 
2025-7-2 15:47 DE Translate
During the heating process, it takes a certain amount of time.
 
2025-7-2 15:47 DE Translate
Take out the detergent box, pour the detergent into the box, and shake it vigorously several times. If liquid flows out, it means that the automatic detergent addition function is normal.
 
2025-7-2 15:46 DE Translate
Hello, Please check whether the automatic detergent addition function is turned on. Shake the dirt tank after cleaning. If there is foam, it means that the base has automatically added detergent.
 
2025-7-2 15:46 DE Translate
Hi, do you think it's normal that the electric motor (used to release water on the cloth) inside the water tank of my dreame d10 plus gen 2 is completely rusty?
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