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LZ521851
2025-3-31
Bonjour, J'ai pu enregistrer 4 cartes différentes pour les différents niveaux mon habitation, mais impossible d'en créer une cinquième... J'ai des niveaux avec un escalier de 3 marches donc oblig...view all
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YV587504
2025-3-31
【L40 Ultra】Bonjour est ce le l40 ultra ce sert du détergent pour nettoyer le sol ou seulement pour nettoyer les serpillières
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YQ789770
2025-3-31
【X40 Ultra Complete】X40 Ultra freshwater tank creates a siphon when filling mop. This is draining the full content of tank on to floor unless tank is removed immediately. Seems to be happening more frequently, other than...view all
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WO867703
2025-3-31
【L10s Ultra Gen 2】Bonjour, Est-ce que si j’éteins la station d’accueil, le robot se mettre quand même en route pour les aspirations et lavage programmé ? Et est-ce qu’il ira d’auto vidanger également ? Merci ...view all
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GW520248
2025-3-30
【L10s Pro Ultra Heat】My robots mop arm dosnt seem to come out any more
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HA718067
2025-3-30
Can anyone tell me what this icon means? It outlines on the floor scheme (where a wall is in real)
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IT526706
2025-3-30
【L10s Ultra】After three months of perfect functioning the maps went "outdated" and scheduled cleaning stopped working. I created a new map but the room selection in scheduled cleaning is no longer available. It o...view all
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PI776478
2025-3-30
We replaced our old hoover with a new one of the same model, is there no way to share the maps between them? Even the dock is in the same place.
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KQ805677
2025-3-30
【H14 Pro】Bonjour, J'utilise le H14 Pro depuis 15 jours, tous les jours. J'en suis extrêmement content mais j'ai relevé un défaut. Lorsqu'on a terminé de l'utiliser, qu'on le pose sur le socle et qu'il res...view all
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AP969856
2025-3-29
Bonjour, Mon dreame x40 complete a la brosse latérale qui ne fonctionne pas, j'aimerai contacter le SAV.
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WF800360
2025-3-29
【X50 Ultra Complete】Enfin le bon choix pour nous . Le robot est très complet le zonage des pièces est bien maîtrisé et le nettoyage lavage est de qualité Une charge d’entretien de la maison allégée!! Nous recomm...view all
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NI564353
2025-3-29
When I choose in the app the device it doesn’t show the map anymore it is also not possible to for example start a task for a specific room. Reboot of the robot doesn’t help. It is very annoying...view all
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IX642488
2025-3-29
Buonasera, avviando la fotocamera è come se il flash fosse troppo forte tanto da oscurare l’ambiente circostante. C’è un icona della torcia ma sembra non funzionare. Vorrei capire se c’è un modo...view all
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SU654971
2025-3-29
【L40 Ultra】It would be useful to have the dirt map even after washing in custom mode and understand if it is necessary to perform a rewash, all this can be done on the robots of another well-known brand that I u...view all
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UC045915
2025-3-29
【L10s Plus】Why is my vacuum now only flashing
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ZC733681
2025-3-28
【X50 Ultra Complete】My X50 ultra extends the side dust brush while cleaning but it doesn't rotate and always remains raised... what could have happened?
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antoblq
2025-3-28
【X50 Ultra Complete】Hi I’ve bought a new L50 ultra, somebody try to connect in Matter home smart?
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UC045915
2025-3-28
【D10 Plus】My vacuum is not responsive at all. All It does is have two flashing white lights on the vaccin and a continuous white light on the base. Is there anything I can try?
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UP805983
2025-3-28
【L10s Pro Ultra Heat】0/10 on poop detection
+3
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flamesong
2025-3-28
Hello, Can somebody please tell me how I can get proper customer support in the UK? My D10 Plus no longer empties, I have to do it by hand and given that it is not designed to be emptied manually, i...view all
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