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DG093038
2025-1-16 1694
Peut-on partager l'appli d'un meme robot sur plusieurs portable pour des utilisateurs differents? Merci
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IT526706
2025-3-30 2095
【L10s Ultra】After three months of perfect functioning the maps went "outdated" and scheduled cleaning stopped working. I created a new map but the room selection in scheduled cleaning is no longer available. It o...view all
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YQ789770
2025-3-31 1891
【X40 Ultra Complete】X40 Ultra freshwater tank creates a siphon when filling mop. This is draining the full content of tank on to floor unless tank is removed immediately. Seems to be happening more frequently, other than...view all
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JZ763913
2025-5-12 793
Buongiorno, ho aperto un ticket qualche giorno fa ma non ho ancora ricevuto notizie in merito a come risolvere il mio problema. Ho un problema col mio L20 ultra complete a seguito dell'aggiornamento ...view all
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ZI386486
2025-5-12 1131
【H14 Pro】Non si bagna la spazzola e pur essendo pieno il serbatoio la lavapavimenti chiede di riempire il serbatoio. Che fare?
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LZ521851
2025-3-31 1020
Bonjour, J'ai pu enregistrer 4 cartes différentes pour les différents niveaux mon habitation, mais impossible d'en créer une cinquième... J'ai des niveaux avec un escalier de 3 marches donc oblig...view all
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UZ456531
2025-5-12 713
Bonjour, Le detergent de la marque dreame a t il un Ph neutre ? Et peut il etre utilisé sur un sol pvc ? Merci pour votre retour
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XHkBX
2025-5-12 1107
【A2】Bonjour, La fonction de stockage des photos est elle opérationnelle ? Je ne trouve pas la photo lorsque le message de detection de présence est activée... En cliquant sur le message, ça ouvre la p...view all
1 0 2
Sgreccio
2025-4-1 1464
【A2】Dove trovo le foto che il robot scatta quando rileva presenza Umana?
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JZ763913
2025-5-13 1406
【L20 Ultra Complete】Buongiorno, ho aperto un ticket qualche giorno fa ma non ho ancora ricevuto notizie in merito a come risolvere il mio problema. Ho un problema col mio L20 ultra complete a seguito dell'aggiornamento ...view all
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CH579283
2025-9-14 GB 276
【D9 Max Gen 2】Do I need to map the whole floor of my house in one go or am I able to map a room or two at a time? Also what will the device do about doors I want the space behind them mapped but need to leave them ...view all
1 0 2
KW873532
2025-5-13 1072
【X50 Ultra Complete】Jai un aspirateur robot dreame x50 Probleme au niveau de la planche de lavage dû a la prise d'air sur le couvercle du reservoir deau sale ce qui met en erreur la planche a laver. Des que on met la m...view all
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GU017680
2025-9-15 GB 265
【D9 Max Gen 2】Hi Team, I have purchased my Dreame and unfortunately cannot get it to charge. I have tried to reset several times, looked out moving the location and it isnt working. Perhaps a fault
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LA843739
2025-4-2 2780
【X50 Ultra Complete】During mapping, the robot correctly detects all carpets. However, once the map is saved, if a new carpet is added in a different location, the robot does not recognize it and mops over it. Similarly, ...view all
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Olivier
2025-5-13 1250
【A2】Hello, Despite I set up the parameters of the robot so that it cannot speak or make any noise, it is still playing some music jingle when powering on or off. I just want the robot to be as quiet as p...view all
2 0 3
maxou45
2025-6-17 752
【A1 Pro】Bonjour. lors de la sauvegarde de la carte, serait-il possible de generer un fichier que l'on pourrait telecharger et ainsi avoir plusieurs sauvegarde. Sous quelle nom et dans quel repertoire est elle...view all
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Olivier
2025-5-13 1257
【A2】Hello, When you lift the robot, while the antitheft alarm is configured, an alarm sound is played (not loud enough btw). However, the thief just has to open the lid and press the "power off" button f...view all
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RQ186157
2025-4-2 2044
Why does my Dreame D10 Plus Gen 2 leave marks on the floor when cleaning with water?
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Dreame Global
2025-5-13 DE 2961
[*]Share your Z1 or Z1 Pro experience where you purchased it [*]Email review screenshot and invoice to aftersales@dreame.tech [*]Unlock a 50€ Dreame Store coupon after verification *Exclusively f...view all
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michelh105
2025-1-20 2304
Hi, I have installed the APP on my smartphone. Is It possible to have another smartphone with the same APP for the same product with all the map saved on both? Thanks
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