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UC045915
2025-3-29 1976
【L10s Plus】Why is my vacuum now only flashing
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SU654971
2025-3-29 2123
【L40 Ultra】It would be useful to have the dirt map even after washing in custom mode and understand if it is necessary to perform a rewash, all this can be done on the robots of another well-known brand that I u...view all
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Riba2025
2025-9-2 GB 392
【X50 Ultra Complete】Hi we purchased a sold as new x50 on Amazon UK and found out that the washboard filter was missing. We have since ordered this part on Amazon UK which we assume will come from your factory. Please adv...view all
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IX642488
2025-3-29 1158
Buonasera, avviando la fotocamera è come se il flash fosse troppo forte tanto da oscurare l’ambiente circostante. C’è un icona della torcia ma sembra non funzionare. Vorrei capire se c’è un modo...view all
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XA170658
2025-6-14 647
In precedenza ho mandato il robot in assistenza e hanno sostituito la scheda madre. Adesso, dopo qualche mese, il robot non rientra nella base di ricarica e, dopo averlo messo manualmente nella base, ...view all
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SJ470440
2025-9-3 GB 430
Does anyone know the official policy on different regions?Im aware that Dreame bans people who try to use Chinese version outside mainland China, but as for EU or "Global" versions I never heard of an...view all
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WF800360
2025-3-29 1440
【X50 Ultra Complete】Enfin le bon choix pour nous . Le robot est très complet le zonage des pièces est bien maîtrisé et le nettoyage lavage est de qualité Une charge d’entretien de la maison allégée!! Nous recomm...view all
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RQ721281
2025-5-10 877
Buonasera! Ho un Dreame x40 ultra complete e per risolvere il problema dei capelli ho montato una spazzola Tricut. Solo che sembra che questa sia “più pesante” perché mentre il robot si muove in g...view all
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NY565472
2025-9-4 GR 395
【L10s Ultra Gen 2】I am facing the following problem. While the vacuum cleaner is programmed to mop and I have placed the detergent in the special slot, it does not use it and mops only with water. Do I need to make som...view all
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AP969856
2025-3-29 1242
Bonjour, Mon dreame x40 complete a la brosse latérale qui ne fonctionne pas, j'aimerai contacter le SAV.
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MF706973
2025-6-14 880
X40 ultra compact - there is no connection with the app. The robot works offline. I can not get back to the app.
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ID760504
2025-9-5 GB 428
【X50 Ultra Complete】I’ve noticed that the side brush on my Dreame X50 Ultra isn’t reaching properly into the edges and corners, which means some dust and debris gets left behind in those tricky spots. I’ve checked all...view all
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YQ217018
2025-5-10 1689
【X50 Ultra Complete】Hi Dreame Team, Suggestion for Dreame X50 Ultra: Improvements for Battery Management, Cleaning History, and Remote Camera Control. I just wanted to say how incredibly happy I am with my Dreame X50 ...view all
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PI776478
2025-3-30 GB 1893
We replaced our old hoover with a new one of the same model, is there no way to share the maps between them? Even the dock is in the same place.
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GC069144
2025-6-14 833
Is It possibile to rename each single room from the app? How?
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Jules
2025-9-6 GB 294
I ordered the Dreame A2 Robot Mower from Dreamestore.co.uk. It shipped without either a Uzk plug on the power supply or a UK adapter. So I could not charge it up. I have contacted multiple different ...view all
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DJ781101
2025-1-16 1732
Last edited by DJ781101 on 2025-1-16 22:11 Bonjour, J'utilise le X40 depuis 2 mois sans soucis. Mais ce matin, j'ai perdu 2 cartes, les 2 sur lesquelles j'ai mis le robot en action (je l'ai utilis...view all
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ZX795998
2025-5-12 786
Buongiorno, ho un Dreame 20L ultra complete, volevo sapere tramite app come si fa a stoppare un azione, ad esempio se il robot sta lavando casa e ad un certo punto voglio interrompere annullando il la...view all
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RA624255
2025-6-15 1196
【L10 Prime】Hello. I want to register the device in Xiaomi Home, but it only works in Dreame Home. The official website says that you must register in both applications. Xiaomi Home does not recognize the kuar co...view all
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OG813670
2025-9-6 GB 299
My x40 complete has suddenly decided to go offline and will not reconnect. Nothing at all has changed on the router settings. Any ideas, this is extremely frustrating.
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