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PI738856
2025-2-11 2098
Last edited by PI738856 on 2025-2-11 18:01 I just watched my L40 ultra avoid vacuuming a big patch of croissant crumbs on my floor. It looks like it saw the mess and then actively routed around it...view all
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AH944094
2025-7-23 222
【L40 Ultra】Wel mopping the floor the pads come dry after 7m², we hear the water pump to the mops but the vacuum keeps gooing even with dry pads. There is water in the big clean water tank in the base station, e...view all
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DG146429
2025-2-13 1461
Bonjour comment fait-on pour mettre la serpillière plus mouillée lors des lavages.
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NT750671
2025-7-24 238
【X50 Ultra Complete】I have come to use the X50 and the floor plan has completely gone and I can't find any way to restore it? Please advise
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ZG259104
2025-2-13 1575
Ho un problema, capita che di notte il robot esce dalla base di mezzo metro per poi rientrare, facendo rumore e disturbando.
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KE333592
2025-4-11 953
【A1 Pro】Bonjour quel est la durée de tonte maximum autorisée ? J’ai réglée 8h30 20h30, hier cela a bien fonctionné pour une zone et aujourd’hui il s est arrêté à 11h07 sans message et dans les progr...view all
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OB398693
2025-5-22 598
【H15 Pro】Bonjour, Auriez-vous la consommation électrique comparée des 2 modes de séchage (5 minutes et 30 minutes) ? Car nous avons constaté qu'avec le séchage 5 minutes le rouleau n'est pas parfaitement ...view all
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GK518120
2025-7-26 376
Hello, I recently purchased the Dreame X50 Master robot vacuum and would like to know how to enable Matter support on this device. Could you please confirm if the X50 Master supports Matter and, if s...view all
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GQ430652
2025-2-16 2062
My L10 prime wasn’t able to charge or to go back to the station (Dock station led was on at the time), tell it to charge was wandering for the flat without being able to find the station (that hasn’...view all
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FN745841
2025-4-13 802
Ciao a tutti Volevo sapere se é possibile utilizzare un qualunque detersivo o ce ne sono di obbligatori per l40 ultra Grazie
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HW623882
2025-7-27 168
How do I delete shortcuts? I have accidentally added one of the preset shortcuts and I cannot find any way to delete it. In the attached screenshot I want to delete customise room cleaning.
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LJ130271
2025-4-14 2350
【X40 Ultra Complete】Hello, I activated the functionality to generate pics and gifs if my robot detects pets. Where can I see them?
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FJ934934
2025-5-23 762
【X50 Ultra Complete】Hello, Vóór de X50 hadden we de X40. Op de x40 konden we Dutch/Nederlands als taal voor de stem vd robotstofzuiger selecteren. Nu hebben we de X50 gekocht en tot mijn verbazing kan ik geen Nederla...view all
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GK436667
2025-7-31 116
Bonjour, qu'est ce que vous entendez par "intersection" ? Je n'arrive pas à créer la séparation de ma zone de tonte ; message "il n'y a pas d'intersection" j'ai essayé de déplacer les deux extré...view all
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PZ503143
2025-2-18 1175
Mentre lavava l'acqua é finita e non mi ha avvisato né é rientrato alla stazione di carica, ha solo aspirato nell'area che gli rimaneva per finire. Come mai? Vi é capitato? Pensavo avvisasse quand...view all
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Tommaso_Tech
2025-2-19 3979
Digest1 【H15 Pro】Last edited by Tommaso_Tech on 2025-2-21 08:11 Imagine coming home after a long shift, only to find your floors covered in muddy paw prints and pet hair 🐾. That’s my daily reality until now. My ...view all
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YA709924
2025-4-15 993
【A2】Bonjour, le robot est censé changer d'orientation dans les couloirs or j'ai un couloir d'1,5m de large et il continue à le tondre en largeur au lieu d'en longueur. Le robot perd un temps fou et beau...view all
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AS642227
2025-2-20 1772
【L10s Pro Ultra Heat】My robot vacuum has stopped working, and I can’t turn it on anymore. So far, I have tried placing it in the dock and turning it on.
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BelindaV
2025-4-16 1211
【X50 Ultra Complete】I have a Dreame X50 Ultra Complete. When mopping, it doesn't align with the carpet, so it leaves parts un-mopped. Can I do anything about that?
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MQ139627
2025-8-8 122
【A1 Pro】Hi, after only a week of use, one day the robot stopped working and showed an error - Lidar Malfunction. I tried everything - cleared LIDAR, restarted the robot, reinstalled the application, nothing h...view all
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