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BY185912
29-11-2025 GB 2
I bought L40ultra AE on 26 Nov 2025. Today 29 Nov 2025 the robot keep saying dust bin not install which the dust bin is installed. Please advise.
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JR154442
29-11-2025 GB 15
【X40 Ultra Complete】My robot is cleaning my carpets in a very erratic pattern. Why?
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MO465768
29-11-2025 GB 16
【L10s Ultra Gen 2】My robot vacuum was delivered 26 Nov and I just started using it 28 Nov. It repeatedly attempts to dock but cannot align itself properly with the base. It only completes the docking process if I manua...view all
0 0 1
FP158937
28-11-2025 GB 17
【L40 Ultra】Hi anyone know if there is a way to set the device oder if you have more then 1 dreame device in the app
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YM548496
28-11-2025 GB 21
【X50 Ultra Complete】Hi Dreame I've seen this post: [/td][/tr] [/table] [/td][/tr] [/table]
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ZZ273088
28-11-2025 GB 21
I have been getting this issue from past 5/10 washes, have did all the steps required to clean it, sensors, holes, tank rubber fittings and all the troubleshooting steps provided.
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FV114000
28-11-2025 GB 19
Hi - I have the Aqua10 Ultra Roller Complete and I can’t work out what the cleaner fluid is for as it isn’t being used. Is it there to help clean the floor or clean the mop? I have had the machine ...view all
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ME166539
28-11-2025 GB 21
【L40s Pro Ultra】It has made my life much easier.
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Mark
26-11-2025 GB 36
How can I add the point earned from my purchase on this app??
0 0 1
NO697388
26-11-2025 GB 50
【Matrix10 Ultra】I recently purchased the matrix 10 ultra. Now I get very often the message to move my robot to an open area and restart the task, even in the middle of a task. And I had also a few times that the LDS ...view all
0 0 1
IV765668
25-11-2025 GB 42
Hi where can I buy replacement mop cloths
0 0 1
sebrichter
24-11-2025 GB 175
【X50 Ultra Complete】We already know the story. Dreame advertised Matter support across their X50 product pages, while their support team kept insisting certification wasn’t complete. I went straight to the source and s...view all
0 0 2
ZT931832
23-11-2025 GB 78
【X40 Ultra Complete】When will the next update be released for fixing the identified app bugs and firmware bugs??? As per previous posts, issues have continued for about 9 months since when some of these were reported. ...view all
0 0 1
CX732451
23-11-2025 GB 59
I keep getting the “Abnormal Water in Washboard” message. Each time it appears, I remove the washboard and empty the water, but the issue comes back almost immediately. The machine keeps leaving wat...view all
0 0 2
TU742533
23-11-2025 GB 88
Hi, Just bought the X50 and after multiple attempts to start cleaning jobs, it just won't leave docking station. Light turns blu, LDS comes up, it doesn't move anywhere. After a while, voice says err...view all
0 0 1
IY540900
22-11-2025 GB 77
【Aqua10 Ultra Roller Complete】On the app it says to press dock three times then wait for voice and input code. Is there a video of how this is done as every time i only get robot charging or returning home as the voice and the ap...view all
0 0 1
Darshan
22-11-2025 GB 70
【Matrix10 Ultra】Did my first deep cleaning with the matrix10 ultra and i must say i am impressed. Few things vacuum didn't pick up lets say it cleaned 90% of the things.
0 0 0
WS396017
21-11-2025 GB 82
【X50 Ultra Complete】I must say i was a little unsure spending the money on a robot vacuum but buying one now its just nice to take 5 and get a coffee and relax knowing its doing a great job.
0 0 0
Darshan
20-11-2025 GB 79
【Matrix10 Ultra】Is there a way to turn off the ring light?
0 0 1
Darshan
20-11-2025 GB 66
【Matrix10 Ultra】Got my matrix 10 ultra today. About to unbox it. Super excited
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