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CG490400
2025-4-16
【X40 Ultra Complete】Since the latest update, the x40 no longer moves crosswise during intensive carpet cleaning but follows the same path twice. Any solution? App reinstall and robot reset did not help. Thank you!
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gagatebis
2025-4-16
【H12 Pro】Hello, I have a problem with my appliance purchased in January 2024. No water is coming out of the appliance. My area is very limestone I hope it's not the origin ot this problem. Please help. Sincere...view all
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BelindaV
2025-4-16
【X50 Ultra Complete】I have a Dreame X50 Ultra Complete. When mopping, it doesn't align with the carpet, so it leaves parts un-mopped. Can I do anything about that?
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HT279135
2025-4-15
【L10s Pro Ultra Heat】Subject: Urgent: Follow-up on Robo Vacuum Service Complaint Dear Team, I am reaching out in desperation regarding the robo vacuum I purchased from Amazon in November 2024. Within a few months, it dev...view all
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YA709924
2025-4-15
【A2】Bonjour, le robot est censé changer d'orientation dans les couloirs or j'ai un couloir d'1,5m de large et il continue à le tondre en largeur au lieu d'en longueur. Le robot perd un temps fou et beau...view all
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YA709924
2025-4-15
【DreameSpring】Spring is in full bloom and guess who’s stealing the spotlight in my garden? My Dreame robot mower! While the flowers blossom and the birds sing, this little guy is out here doing the hard work — no...view all
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Dreame Global
2025-4-15
【Z1 Pro】Introducing the Dreame Z1 Pro – Your Ultimate Pool Cleaning Solution! 🏊‍♂️
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HP559851
2025-4-15
【X50 Ultra Complete】X50 AI needs to be smarter. I removed the carpet and still thinks it's there. Where are the updates?
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YA709924
2025-4-15
【A2】Bonjour, mon robot A2 tond la pelouse de manière aléatoire une fois arrivé sur la grande portion en laissant beaucoup de zone non tondues. C est à la fois une perte de temps et d energie.
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Jules63
2025-4-15
【L40 Ultra】Hi, is there a chance to see sooner or later an iPad version of the app? It would be nice to have a bigger display for selecting the various rooms/zones to be cleaned. Best regards.
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GB247769
2025-4-14
Buongiorno, è normale che non si possa accedere alla mappa/dispositivo perché chiedere sempre l’aggiornamento? In pratica se non si aggiorna è bloccato! Grazie
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GR965582
2025-4-14
Buongiorno, dopo l'utilizzo trovo acqua nella zona del serbatoio del detersivo, si accumula e gocciola giu fino al robot. È normale che coli o perda axqua in quella zona? Grazie
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LJ130271
2025-4-14
【X40 Ultra Complete】Hello, I activated the functionality to generate pics and gifs if my robot detects pets. Where can I see them?
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VZ559168
2025-4-14
【X40 Ultra Complete】Après 3 mois d’utilisation voilà le résultat. En ayant toujours pris des précautions et fait attention! Un SAV français pitoyable pour ne pas payer un colis de 20 kg mon fait tourné en bourriq...view all
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MA800688
2025-4-14
Bonjour, je viens vers vous parce que j'ai un problème avec mon Dreame L10s Ultra Gen 2, après le nettoyage il me dit toujours une erreur, niveau d'eau dans la planche a laver est anormal. J'ai tous...view all
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FN745841
2025-4-13
Ciao a tutti Volevo sapere se é possibile utilizzare un qualunque detersivo o ce ne sono di obbligatori per l40 ultra Grazie
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SV238329
2025-4-12
Is it possible to remove part of a map as my robot has tried to map beyond my front door. I guess the door was open once when it was cleaning. I can't seem to remove that area. Can it be done? If not...view all
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Tommaso_Tech
2025-4-12
Digest1 【Z1】Living in the countryside means peace, space, and the simple joy of jumping into the pool on hot summer days. Around here, the pool is the center of everything , from lazy afternoons with the family t...view all
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HA550096
2025-4-12
Bonjour, j'ai une dreame a1 depuis peu, j'aimerais savoir comment vous vous repérer sur la carte pour situer les zones interdites ? J'ai aucun repère pour m'aider.
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VH527664
2025-4-11
【X50 Ultra Complete】Hi all, I’d like to ask u when new firmware update will be released (or at least planned).we are still with 4.3.9_1911 I hope major improvements on navigation while lidar turret is closed and some ac...view all
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