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ZT518944
2025-4-2
【A2】Buongiorno ho installato il mio A2 domenica. Per il poco tempo col lavoro sono riuscito a fare solo alcune prove. Ho diviso il cortile (circa 2500 mq) in alcune zone per prova, ieri gli ho detto di t...view all
+3
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RQ186157
2025-4-2
Why does my Dreame D10 Plus Gen 2 leave marks on the floor when cleaning with water?
0 0 1
MB043953
2025-4-2
【A2】Hello, The cutting time is very long, I have the impression that it is linked to the cutting which is messy, the robot spends a lot of time fixing the holes it leaves. In the end everything is well mo...view all
+3
1 1 2
LA843739
2025-4-2
【X50 Ultra Complete】During mapping, the robot correctly detects all carpets. However, once the map is saved, if a new carpet is added in a different location, the robot does not recognize it and mops over it. Similarly, ...view all
0 0 1
BG769244
2025-4-1
【H15 Pro】Hi, On my H15 pro there are 2 speeds to warm brushes after cleaning fast speed (30 mins) super sped (5mins) I tried to activate super speed and it does not work nothing change and the h15 still warms ...view all
0 0 4
CC820935
2025-4-1
The base of the robot flashes continuously and does not work, the robot only washes dry, if I set the program with the wash it does not come out of the base, has anyone had this problem? Thanks
0 0 1
QV662242
2025-4-1
【L10s Pro Gen 2】Il robot mi dice di controllare il sensore laser di distanza perché bloccato. Come posso intervenire?
0 0 1
LK826058
2025-4-1
When X50 cleans along the wall, the mop pad gets detached from the floor and partially is on the baseboard. Ad a result the floor along the wall is not cleaned. How can I make it to do the job correct...view all
0 0 1
BS972102
2025-4-1
【A2】Dove trovo le foto che il robot scatta quando rileva presenza Umana?
0 0 2
DF183256
2025-3-31
【A2】Suite à monachat du robot tondeuse A2, je tiens à adresser mes félicitations à Dreame pourcette prouesse technologique.Le robot est très intuitif et d'une efficacité sans pareille : il me simpli...view all
0 1 1
LZ521851
2025-3-31
Bonjour, J'ai pu enregistrer 4 cartes différentes pour les différents niveaux mon habitation, mais impossible d'en créer une cinquième... J'ai des niveaux avec un escalier de 3 marches donc oblig...view all
0 0 2
YV587504
2025-3-31
【L40 Ultra】Bonjour est ce le l40 ultra ce sert du détergent pour nettoyer le sol ou seulement pour nettoyer les serpillières
0 0 1
YQ789770
2025-3-31
【X40 Ultra Complete】X40 Ultra freshwater tank creates a siphon when filling mop. This is draining the full content of tank on to floor unless tank is removed immediately. Seems to be happening more frequently, other than...view all
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WO867703
2025-3-31
【L10s Ultra Gen 2】Bonjour, Est-ce que si j’éteins la station d’accueil, le robot se mettre quand même en route pour les aspirations et lavage programmé ? Et est-ce qu’il ira d’auto vidanger également ? Merci ...view all
0 0 1
GW520248
2025-3-30
【L10s Pro Ultra Heat】My robots mop arm dosnt seem to come out any more
0 0 1
HA718067
2025-3-30
Can anyone tell me what this icon means? It outlines on the floor scheme (where a wall is in real)
0 0 3
IT526706
2025-3-30
【L10s Ultra】After three months of perfect functioning the maps went "outdated" and scheduled cleaning stopped working. I created a new map but the room selection in scheduled cleaning is no longer available. It o...view all
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PI776478
2025-3-30
We replaced our old hoover with a new one of the same model, is there no way to share the maps between them? Even the dock is in the same place.
0 0 1
KQ805677
2025-3-30
【H14 Pro】Bonjour, J'utilise le H14 Pro depuis 15 jours, tous les jours. J'en suis extrêmement content mais j'ai relevé un défaut. Lorsqu'on a terminé de l'utiliser, qu'on le pose sur le socle et qu'il res...view all
0 1 1
AP969856
2025-3-29
Bonjour, Mon dreame x40 complete a la brosse latérale qui ne fonctionne pas, j'aimerai contacter le SAV.
0 0 1
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