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LY501322
2025-5-18
comment choisir le français ?
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QV721116
2025-2-2
【D10 Plus Gen 2】Ciao, come posso collegare il dispositivo ad Alexa?
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TO404636
2025-5-19
【A1 Pro】Bonjour je viens de créer deux zones Lors de la première tonte le robot est retourné a sa station de charge, après s être arrêté dans la zone 2. Il a tenté de redémarrer mais la tonte n a pa...view all
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animaster84
2025-4-7
Good morning, I have a Dreame L20 Ultra purchased on Amazon in November 2024. The robot has not been able to connect to the dock properly for a few days. It tries to re-enter but cannot connect. I hav...view all
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WE541318
2025-4-7
Ho acquistato il robot a dicembre 2024, subito dopo ha iniziato a darmi questo problema: problemi serbatoio acqua sporca. Ho effettuato tutti i consigli ma il problema persiste
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CY597728
2025-4-8
【L10s Pro Ultra Heat】Le plancher de mon robot se remplit et ne s'evacue pas, que faire ?
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MJ786145
2025-5-20
【L40 Ultra】Is it indispensable the detergent specially indicate for the robot or you can use another one?I mean, a neutral ph, a soft one, so you never damage the robot.
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NW943351
2025-2-4
Hello I’m having a problem with my robot l10 ultra heat I’ve noticed that it does not extend mop anymore. What can be the issue?
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LT700586
2025-4-8
The left wheel has stopped work , while right wheel continues to work fine.
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XT775027
2025-5-20
【L40 Ultra】Ciao a tutti qualcuno di voi ha mai ricevuto l’errore “installazione mocio non riuscita”? Ho provato anche ad agganciarli manualmente ma il robot li lascia una volta tornato alla base. Ho il prodot...view all
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VQ559301
2025-2-5
my robot doesn't avoid dust anymore. what to do ?
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LT700586
2025-4-8
Salve, la ruota sinistra della mia H14 PRO ha smesso di girare, rimane mobile quindi posso falla muovere manualmente, ma non gira più automaticamente, cosa che la destra fa. Qualcuno può dirmi come...view all
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DY196458
2025-4-8
I have uses the robot for several weeks now. I noticed that the translation to dutch in the app is not very good. Some words/sentecnes completely don't make any sense. It seems like the translations...view all
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ZJ475647
2025-5-20
【L20 Ultra Complete】Quando uscirà l’aggiornamento nuovo per l20 ultra completo oppure una soluzione al problema del ritorno alla base??
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XJ343318
2025-5-20
Bonjour, Je vous contacte concernant mon robot aspirateur Dreame L20 Ultra qui rencontre un problème récurrent. Le robot n’arrive plus à retourner correctement à sa station de charge. Il semble...view all
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XJ343318
2025-5-20
Bonjour, Je vous contacte concernant mon robot aspirateur Dreame L20 Ultra qui rencontre un problème récurrent. Le robot n’arrive plus à retourner correctement à sa station de charge. Il semble...view all
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LT705623
2025-4-9
I recently bought the dreame L 10 plus and I don't understand why the light at the top of the base sometimes goes out and then turns on again without doing anything. Kindly can someone explain to me?
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PG654022
2025-5-20
Bonjour, Je possède un L40 Ultra et l'eau de la base de planche à laver ne s'évacue pas. La pompe fait du bruit mais l'eau n'est pas envoyé au bac d'eau sale. Quelq'un a une idée ? Merci
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JA494501
2025-2-8
【D10 Plus Gen 2】Bonjour Cela fait plus d’une heure que mon robot cartographie l’étage et il ne s’arrête plus. Comment faire ? Merci
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RD429198
2025-4-9
Bonjour, Mon robot tondeuse A1Pro parle en anglais alors que la langue sélectionné est français. La version du micro logiciel : 4.3.6_0170 Merci pour votre aide
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