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OS629776
2025-8-1 176
【X50 Master】I backed up, and it still lost everything—no help from support.
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CY856482
2025-5-24 790
【L50 Pro Ultra】Somehow it lowers the lidar system so it can clean underneath but raises it again when underneath and then doesn’t realize it has to lower it again to get out. Couche height is more then the minimal ...view all
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MA043058
2025-8-2 162
Adding zones. Changing carpet areas etc. I am trying to edit the layout of the room as I want it to mop non carpet areas and the auto planner seems to have added extra carpet. The moment I try to mod...view all
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Dreame Global
2025-4-15 DE 1312
【Z1 Pro】Introducing the Dreame Z1 Pro – Your Ultimate Pool Cleaning Solution! 🏊‍♂️
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maxou45
2025-5-24 561
Bonjour Je n arrive pas a diviser une zone en 2 parties pour mon a1 pro
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UR202115
2025-5-24 882
A1 pro fails positioning when resuming task after charging. However the lidar is not obstructed and the ongoing task can not be finished. Please help.
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UG225763
2025-8-4 153
My X50 keeps cancelling cleaning task with no apparent reason. When it is set on manual mop after sweeping task. It sweeps one or two rooms and ends the task without ever stepping to sweep or mop all ...view all
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UE028442
2025-5-24 634
【A2】Bonjour, Mon robot ne détecte pas la présence humaine. Aucune alerte lorsque je suis a proximité. Pas d'envoi de notification non plus. Pourtant l'option est bien activé dans l'application
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MQ638686
2025-8-8 264
Could you explain how to activate the Matter protocol support in X50 Ultra robot for the compatibility with the Apple HomeKit smart home ecosystem?
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MQ139627
2025-8-8 149
【A1 Pro】Hi, after only a week of use, one day the robot stopped working and showed an error - Lidar Malfunction. I tried everything - cleared LIDAR, restarted the robot, reinstalled the application, nothing h...view all
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EE978230
2025-5-24 498
Buongiorno sono al primo utilizzo del robot con la modalità lavaggio e i moci non scendono quando inizia la pulizia e non mi dà nessuna comunicazione di errore. Cosa posso fare? Grazie
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gagatebis
2025-4-16 1365
【H12 Pro】Hello, I have a problem with my appliance purchased in January 2024. No water is coming out of the appliance. My area is very limestone I hope it's not the origin ot this problem. Please help. Sincere...view all
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ZD628308
2025-8-9 187
Hi, a little context - I am a happy owner of a robot vacuum cleaner x50 ultra complete, which was purchased on July 21, successfully configured and updated to the current version of the software, ever...view all
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DS330472
2025-2-20 1829
【L10s Pro Ultra Heat】Add a second station for thé second level With 1 robot Possible ?
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JR966630
2025-5-25 693
【L20 Ultra Complete】Il mocio del mop extens non gira e non si solleva correttamente. Ho già provato con il ripristino delle impostazioni di fabbrica senza nessun risultato.
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LN404822
2025-8-9 135
I’m struggling to get the right setting for this. We just bought a ln L40 Ultra and have a large hard floor area with a 2m x 1.5m rug. Due to furniture , Dreame would need to cross the rug to fully c...view all
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VN745477
2025-8-10 133
If my Dreams didn’t finish the task the last time (say it ran out of battery before finishing mopping) but it didn’t matter to me, how do I get it to start from scratch the next time rather than fin...view all
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TP470715
2025-2-20 1681
Hi! We own a L40 ultra and are very happy with the robot. But suddenly in the past weeks it starts to mop the carpets and is bumping a lot against chairs and obstacles. We already optimised the set...view all
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WK097369
2025-8-11 121
We want to move the base to another corner of the house. What needs to be done so that the map remains, only the base changes?
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RS617062
2025-8-11 GB 120
I have just purchased the dreame L10s ultra gen 2. When I try mapping my whole apartment it only seems to do one room and then goes back to the dock. How can I rectify that.
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