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NI564353
2025-3-29
When I choose in the app the device it doesn’t show the map anymore it is also not possible to for example start a task for a specific room. Reboot of the robot doesn’t help. It is very annoying...view all
0 0 5
KQ805677
2025-3-30
【H14 Pro】Bonjour, J'utilise le H14 Pro depuis 15 jours, tous les jours. J'en suis extrêmement content mais j'ai relevé un défaut. Lorsqu'on a terminé de l'utiliser, qu'on le pose sur le socle et qu'il res...view all
0 1 7
DD495964
2025-5-11
【A1 Pro】Bonjour existe-t-il une batterie de rechange pour l’A1 pro ?
0 0 3
HA718067
2025-3-30
Can anyone tell me what this icon means? It outlines on the floor scheme (where a wall is in real)
0 0 3
MP739146
2025-5-12
【X50 Ultra Complete】When it works it works great, but thats all. In under 2 months im on my way to get the 3 machine. I only got this because it can walk 4cm treshold i had a roborock7. It works wonderful over treshold, ...view all
0 0 3
OF349292
2025-1-17
【X40 Ultra Complete】Hello, I’m very happy overall with my x40 ultra. Although, most of the time the side brush does not work, I have made sure all the settings are correct, reset the robot, deleted and reinstalled the ...view all
0 1 3
XK479477
2025-5-12
【A1 Pro】Bonjour, Cela fait plusieurs jours que mon robot ne reprend pas la tonte après la recharge il indique tache terminée alors que ce n’est pas le cas, et indique erreur de reprise de tache. Je ne com...view all
0 0 3
JE305613
2025-1-19
【L10 Prime】Bonjour Mon L10 prime n arrive pas à rentrer seul sur sa base. Que dois je faire? Merci d avance
0 0 3
XC059060
2025-5-13
Just bought the X50 Ultra. And I get the message that the LDS won’t go down. Also get a really wierd sound, like it’s trying and but I won’t. I restarted and then it went down. Then tonight I woke...view all
0 0 3
RD269658
2025-1-20
Hello. Dreame doesn’t see that the water tank is connected. I’ve tried cleaning it and reconnecting it many times, still won’t see it.
0 0 3
Guilmort
2025-4-3
Where can i buy scale inhibitor for the clear water tank of my x50 ultra? I cannot find a seller in France
0 0 6
GR650870
2025-4-4
【L10s Pro Ultra Heat】En combien de fois (avec la serpillière bien sûr) le détergent s'evacue t'il ?
0 0 3
KC065110
2025-5-16
【X50 Ultra Complete】So I read there is a new software update? I’m still on 4.3.9_1651? And see no new update ?
0 0 8
Barto
2025-1-29
I wish I could schedule the vacuum to clean another floor and at the scheduled time it would drive to a place I have chosen (bottom of stairs) and it announces to be taken upstairs. then I press a but...view all
4 0 3
KE333592
2025-4-7
【A1 Pro】Bonjour, j’ai souvent le message LiDAR bloqué au moment où le robot arrive en fin de station, il faut que je le pousse de 1cm ou 3 cm pour qu il puisse se recharger. La station est propre. Avez vou...view all
0 0 3
FX285369
2025-5-17
【A1 Pro】Hi, When the roboticmower is on a task to cut the lawn and is transporting itself between areas to cut, the cutting disc stops to spin. When the mower starts to cut again it beeps four times. This is ...view all
0 0 4
GC994410
2025-2-1
【X40 Ultra Complete】I thought this shouldn’t be possible but yesterday it came tumbling down the stairs. The machine seems fine but it did leave some scratches on our wall. I have since updated the map to put a virtua...view all
3 2 3
SD018169
2025-2-3
Bonjour, mon habitation possède un étage. La centrale est au rez-de-chaussée. Comment faire pour nettoyer l’étage ? Faut-il monter la station ?
0 1 3
FM079446
2025-5-19
【X50 Ultra Complete】I made the ultimate mistake of updating dreame x50 Ultra to the latest firmware 4.3.9_2033. The robot does not clean anymore, only cleaning few seconds, flashing purple light then blue light, then mak...view all
0 0 3
XQ865793
2025-2-4
【L10s Ultra Gen 2】Buongiorno vorrei chiedere se c’è possibilità di attivare la telecamera per la video sorveglianza. Nel modello precedente c’era e l’ho acquistato oltre per le tante recensioni positive anche perc...view all
2 2 3
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