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ET395446
2025-5-8 853
【A2】J'ai achetté un robot A2 neuf directement sur le site dreame Juste après avoir ouvert le carton j'ai alumé le robot puis je l'ai installé sur la base de chargement. Depuis il est bloqué avec un ...view all
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PA778972
2025-1-12 1930
Hi I have an Alexa capable speaker and would like to be able to ask the robot to vacuum only the kitchen, or vacuum and clean with mops, same as for all rooms or a specific zone or just the carpets ...view all
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KK178472
2025-3-27 2823
【X50 Ultra Complete】I changed from another brand of vacuum cleaner to a Dreame X50 Ultra Complete vacuum cleaner. I was used to the fact that overnight the previous vacuum cleaner cleaned the entire living area of my hou...view all
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HM989142
2025-5-8 785
【A1】Hola, la base se desconecta solo al 1 minuto que pasa, he probado de todo pero la base se queda son luz azul ni verde, se queda negra! Que puede ser? La unica forma es desconectar de la corriente esp...view all
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UP805983
2025-3-28 1596
【L10s Pro Ultra Heat】0/10 on poop detection
+3
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JH934050
2025-6-12 426
My x50 is not following the prescribed schedule when it incounters an issue. Once I correct the issue it skips to the next day's schedule. Any ideas???
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CX433109
2025-6-13 388
Bonjour, je viens vers vous parce que j'ai un problème avec mon Dreame L10s Ultra Gen 2. Regulierement il stoppe le nettoyage et il me dit niveau d'eau dans la planche a laver est anormal. J'ai tous...view all
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NicoMcl
2025-1-15 2279
【X50 Ultra Complete】Hi everyone ! I wish you a happy new year. Thanks a lot for this opportunity to share you our stories about the challenges we face every day. Let me relate mine. Life as a nurse is incredibly fulfi...view all
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PV689002
2025-5-10 1015
【X50 Ultra Complete】Hi, so I just got my X50 set up and noticed that my cat looooooves to nibble on the side brush that sticks out when it is in dock. Is it possible to retract it when it is docked? Would hate for it to ...view all
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DG951355
2025-6-14 470
【L40 Ultra】Buongiorno, ho notato facendo diverse volte la mappatura veloce che il sistema rileva più volte come una stanza extra gli specchi degli armadi. In 3d in automatico crea una stanza più grande di com'...view all
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DG093038
2025-1-16 1393
Peut-on partager l'appli d'un meme robot sur plusieurs portable pour des utilisateurs differents? Merci
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IT526706
2025-3-30 1626
【L10s Ultra】After three months of perfect functioning the maps went "outdated" and scheduled cleaning stopped working. I created a new map but the room selection in scheduled cleaning is no longer available. It o...view all
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YQ789770
2025-3-31 1419
【X40 Ultra Complete】X40 Ultra freshwater tank creates a siphon when filling mop. This is draining the full content of tank on to floor unless tank is removed immediately. Seems to be happening more frequently, other than...view all
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JZ763913
2025-5-12 586
Buongiorno, ho aperto un ticket qualche giorno fa ma non ho ancora ricevuto notizie in merito a come risolvere il mio problema. Ho un problema col mio L20 ultra complete a seguito dell'aggiornamento ...view all
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ZI386486
2025-5-12 788
【H14 Pro】Non si bagna la spazzola e pur essendo pieno il serbatoio la lavapavimenti chiede di riempire il serbatoio. Che fare?
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LZ521851
2025-3-31 841
Bonjour, J'ai pu enregistrer 4 cartes différentes pour les différents niveaux mon habitation, mais impossible d'en créer une cinquième... J'ai des niveaux avec un escalier de 3 marches donc oblig...view all
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UZ456531
2025-5-12 532
Bonjour, Le detergent de la marque dreame a t il un Ph neutre ? Et peut il etre utilisé sur un sol pvc ? Merci pour votre retour
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XHkBX
2025-5-12 768
【A2】Bonjour, La fonction de stockage des photos est elle opérationnelle ? Je ne trouve pas la photo lorsque le message de detection de présence est activée... En cliquant sur le message, ça ouvre la p...view all
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Sgreccio
2025-4-1 1214
【A2】Dove trovo le foto che il robot scatta quando rileva presenza Umana?
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JZ763913
2025-5-13 991
【L20 Ultra Complete】Buongiorno, ho aperto un ticket qualche giorno fa ma non ho ancora ricevuto notizie in merito a come risolvere il mio problema. Ho un problema col mio L20 ultra complete a seguito dell'aggiornamento ...view all
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