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Jean jack
2025-5-22 1168
【L40 Ultra】Bonjour j’aurais besoin d’aide car je suis absentée 4 jours et à mon retour, je retrouve mon robot en mode veille et impossible de le faire fonctionner. Je ne sais pas pourquoi ni comment le remet...view all
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VM577759
2025-7-25 787
【L10 Prime】Good day! I have a Dreame L10 Prime robot vacuum cleaner purchased on Amazon in Italy. After the latest firmware update, it constantly shows the error "water tank empty," even though the water tank i...view all
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SA353775
2025-2-14 1493
Come spegnere di notte il led presente nell’X50 e nella base di ricarica
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Ondapolare
2025-4-11 1262
【L40 Ultra】Buon giorno!chiedo aiuto!!il robot noni riconosce le stanze dopo averle rinominate..come risolvere??grazie
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VM577759
2025-7-25 614
【L10 Prime】Buongiorno! Ho un robot aspirapolvere Dreame L10 Prime acquistato su Amazon in Italia. Dopo l’ultimo aggiornamento del firmware, compare continuamente l’errore "serbatoio dell’acqua vuoto", anche ...view all
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VH527664
2025-4-11 4601
【X50 Ultra Complete】Hi all, I’d like to ask u when new firmware update will be released (or at least planned).we are still with 4.3.9_1911 I hope major improvements on navigation while lidar turret is closed and some ac...view all
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HY452083
2025-5-22 1442
I have replaced the brush with a brand new one, yet the error persist. Gave the robot a good clean as well. Customer service is useless. Appreciate help.
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OV318229
2025-2-15 GR 2178
Hello. while the area has no obstacles, it never passes through here, while it exists on the map. I've deleted the map and I've done it from the beginning but it still doesn't go through there. what c...view all
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HA550096
2025-4-12 1127
Bonjour, j'ai une dreame a1 depuis peu, j'aimerais savoir comment vous vous repérer sur la carte pour situer les zones interdites ? J'ai aucun repère pour m'aider.
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maxou45
2025-7-26 494
【A1 Pro】Bonjourj’ai installer l’application sur un deuxième téléphone, et la carte a été trouvée sans problème, certainement car elle est stockée sur le cloud, dans un espace de la société, et dis...view all
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CU788960
2025-7-26 GB 676
I installed the Raw 7 water connection kit today but have been unable to get it to work after several attempts. Every time it fails its connection test saying the water does not drain. To ensure it wa...view all
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FZ153400
2025-2-16 2317
【L40 Ultra】Langage
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EP401000
2025-2-17 1913
Hi, When cleaning with mops, the robot leaves water stains on the floor. I've tried different humidity settings but it doesn't change. How can i fix the problem?
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MA800688
2025-4-14 2667
Bonjour, je viens vers vous parce que j'ai un problème avec mon Dreame L10s Ultra Gen 2, après le nettoyage il me dit toujours une erreur, niveau d'eau dans la planche a laver est anormal. J'ai tous...view all
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BJ166103
2025-5-23 889
Bonjour Le A1 pro émet systématiquement des bip lorsqu'il rencontre des obstacles. J'aimerais les désactiver pour ne pas déranger les voisins. Meme en retirant le son dans l'application on les en...view all
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ZC358998
2025-7-28 777
I have just purchased the H12 Pro and am getting this error. I researched this error message and have emptied the tank and pressed the valve at the bottom of the tank many times and am still getting t...view all
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QY079512
2025-2-17 2546
【X40 Ultra Complete】The Dreame x40 seems to have a problem with my circular carpet. I tried multiples stuffs to fix this bug, but nothing changes. The robot does not vacuum all the carpet and takes a weird way to clean i...view all
+3
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VZ559168
2025-4-14 1368
【X40 Ultra Complete】Après 3 mois d’utilisation voilà le résultat. En ayant toujours pris des précautions et fait attention! Un SAV français pitoyable pour ne pas payer un colis de 20 kg mon fait tourné en bourriq...view all
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OW481980
2025-5-23 1056
【L10s Pro Ultra Heat】Bonjour, le robot n'arrive plus à retourner à sa station d'accueil pour se recharger. Il se met dans l'axe recule et s'arrête et dit le message 'mise a la station automatique engagé'. Il le fait d...view all
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XQ865793
2025-2-17 1373
Buongiorno ho lavato e aspirato per due volte consecutive e per tutt’e due volte il risultato è sempre stato lo stesso, tutta casa piccoli segni del mocio e sotto la tavola chiazze d’acqua come se...view all
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