Ruslan
14-2-2026 GB 6789
【X50 Ultra Complete】Hi Dreame Team & Community, I am writing from Ukraine. I purchased the Dreame X50 Ultra Complete on September 2, 2025, and I am facing a critical issue with power management. 1. Cleaning Performance...view all
+9
0 0 12
PI738856
21-5-2025 GB 5646
【L40 Ultra】I have a dog that sheds a lot of hair, even with pet mode enabled and auto empty in the dock set to the highest setting the vacuum does not empty every time it docks. It gets filled and blocked very ...view all
0 0 7
JO244754
20-2-2026 GB 2708
Dear Dreame Support, I am contacting you regarding my Dreame A2 robotic lawn mower. Last Monday morning the mower was found stuck in a patch of grass. I manually placed it back on the charging base. T...view all
1 0 7
WS594324
3-8-2025 3994
【A1】I have a strange problem. My A1 has worked quite well. The only thing is that my front wheels has been broken and replaced. The strange problem is that the mower keeps sounding the alarm that the unit...view all
0 0 8
ome
8-12-2025 GB 4208
【Matrix10 Ultra】When changing the mop pads, the machine has, on multiple occasions 'lost' the pads. Sometimes they are left in the bottom of the machine where it loads / u loads them from the robot. And today - twice...view all
0 0 7
HW696300
24-4-2025 3901
Bonjour, je viens de faire l'acquisition d'un robot tondeuse DREAM A2 qui fonctionnait très bien jusqu'à maintenant. Depuis mardi en sortant de sa base pour terminer une phase de tonte, il se met e...view all
0 0 10
fghawi
16-3-2026 GB 4054
【L40s Pro Ultra】I bought L40s pro ultra a month ago. Since day one there are problems with it, and i am very disappointed. 1. Robot unable to dock by itself most of the times. It tries to enter the dock station but ...view all
1 1 8
Triszam182
26-12-2024 GB 10765
【L10s Ultra Gen 2】We've had it for nearly a month now. During the first week, it was set up to perform two cleanings every day. The first cleaning included vacuuming followed by mopping on high settings across the enti...view all
4 0 7
Hare Krishna
1-4-2026 GB 2505
【L40s Pro Ultra】Hi I wonder if anyone else has this issue or solution to it suddenly we noticed some lines on our floor tiles where we use our L40s pro ultra for mopping. This was not happening before. I can not rub...view all
0 0 14
FA916329
20-1-2026 GB 3146
【X50 Ultra Complete】The first time we started it, it worked. But after that, every time we're doing a cleaning or if the robot is going by it's schedule, it will ALWAYS fail to start cleaning. EXCEPT if it is not docked....view all
0 0 12
Alessandro
23-1-2026 GB 1825
【Aqua10 Ultra Track Complete】I run the robot daily in a very small apartment I share with my girlfriend. The dustbin clogs every time, with dust and hair getting stuck in the HEPA filter. I’ve since learned this is a common issu...view all
0 0 7
BG769244
1-4-2025 9043
【H15 Pro】Hi, On my H15 pro there are 2 speeds to warm brushes after cleaning fast speed (30 mins) super sped (5mins) I tried to activate super speed and it does not work nothing change and the h15 still warms ...view all
0 0 8
Dreame Forum
24-6-2025 GB 7804
Digest1 【DreamePrimeDay】🎉 Prime It Up with Dreame: Prime Share Challenge Post to Win: Free Orders & Bonus Accessories! Event Period Warm-Up Phase: 23th June – 8th July Main Phase: 8th July – 30th July 🌍 Eligible Countr...view all
5 1 8
XA639269
5-4-2025 8362
Hello, My DREAME L40 ULTRA robot vacuum does not detect the dust bag. It is properly installed. I bought this robot recently, on March 18, 2025. I have already done a few cleanings without any issues....view all
+9
0 0 7
DH754910
9-2-2025 5140
【X50 Ultra Complete】L’X50 ha grossi problemi di batteria, ne ho provati due, entrambi scaricano la batteria troppo velocemente. Addirittura anche in standby scende velocemente. Purtroppo assistenza inesistente, quindi f...view all
2 2 6
Dreame Forum
10-2-2025 GB 10668
【H15 Pro】Join our exclusive forum event for a chance to win Dreame’s groundbreaking 2025 First Edition H15 Pro Wet and Dry Vacuum! How to Participate: 1️⃣ Create a post in the Dreame Forum. 2️⃣ Choose Pr...view all
10 5 6
Ondapolare
9-4-2025 5698
【L40 Ultra】Buon giorno volevo sapere se il liquidò per pulire i pavimenti dato in dotazione con il robot é da diluire prima di metterlo nella vaschetta o va messo così puro nella vaschetta
1 0 8
KH703793
14-6-2026 GB 1980
【A2】Brand new A2 3000 Latest Firmware Version (4.3.6_0625) and Dreamehome 2.5.7 Plugin Version: 2.6.0 Land Information: Flat land, no bumps. 1600m2 Issue 1: Can never seem to connect to the camera even ...view all
0 0 7
PF615202
11-4-2025 3828
【A1 Pro】Bonjour Il y a une fonctionnalité intéressante qui permet de recharger le robot pendant les heures creuses. Sauf que hors période heures creuses, le robot a sa base se met en mode attente et consom...view all
1 0 6
UY613339
14-2-2025 4154
【H14 Pro】Buongiorno! La mia H14 pro emana cattivo odore quando la uso, ho già provato più volte a smontare tutto e a pulire bene, sostituito filtro e rulli, lasciato asciugare all'aria per più di 24 ore, il...view all
0 0 6
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