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SL513197
2025-2-8
Bonjour, mon robot, quand il rentre à la base, il n’aspire plus la poussière pour le mettre dans le sac. Est-ce que vous pouvez m’aider ? view all
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VE155242
2025-2-9
【L40 Ultra】Hi team, Do we need to use demineralized water for the robot or is it ok to use the one from our house? Also, is there any product or raccomanded maintenance suggested for the robot to cleane pipes ... view all
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PI738856
2025-2-11
Last edited by PI738856 on 2025-2-11 17:59 I am trying to send product feedback via the app and when I go to take a photo it doesn’t seem to add it. There is a green button in Chinese which does ... view all
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PG059440
2025-2-12
My L10 prime The robot no longer dispenses water during washing cycle Nevertheless Water flow during the base wash phase view all
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DG146429
2025-2-13
Bonjour comment fait-on pour mettre la serpillière plus mouillée lors des lavages. view all
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AP776421
2025-2-13
Dove trovo il codice di attivazione per attivare la fotocamera? view all
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SA353775
2025-2-14
Come spegnere di notte il led presente nell’X50 e nella base di ricarica view all
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OV318229
2025-2-15
Hello. while the area has no obstacles, it never passes through here, while it exists on the map. I've deleted the map and I've done it from the beginning but it still doesn't go through there. what c ... view all
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UP295454
2025-2-16
【D10 Plus】Bonjour il ne charge plus et ne trouve plus son support view all
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GQ430652
2025-2-16
My L10 prime wasn’t able to charge or to go back to the station (Dock station led was on at the time), tell it to charge was wandering for the flat without being able to find the station (that hasn’ ... view all
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EP401000
2025-2-17
Hi, When cleaning with mops, the robot leaves water stains on the floor. I've tried different humidity settings but it doesn't change. How can i fix the problem? view all
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QY079512
2025-2-17
【X40 Ultra Complete】The Dreame x40 seems to have a problem with my circular carpet. I tried multiples stuffs to fix this bug, but nothing changes. The robot does not vacuum all the carpet and takes a weird way to clean i ... view all
+3
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XQ865793
2025-2-17
Buongiorno ho lavato e aspirato per due volte consecutive e per tutt’e due volte il risultato è sempre stato lo stesso, tutta casa piccoli segni del mocio e sotto la tavola chiazze d’acqua come se ... view all
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PZ503143
2025-2-18
Mentre lavava l'acqua é finita e non mi ha avvisato né é rientrato alla stazione di carica, ha solo aspirato nell'area che gli rimaneva per finire. Come mai? Vi é capitato? Pensavo avvisasse quand ... view all
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Tommaso_Tech
2025-2-19
【TimeSaverHero】Last edited by Tommaso_Tech on 2025-2-21 08:11 Imagine coming home after a long shift, only to find your floors covered in muddy paw prints and pet hair 🐾. That’s my daily reality until now. My ... view all
+4
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AS642227
2025-2-20
【L10s Pro Ultra Heat】My robot vacuum has stopped working, and I can’t turn it on anymore. So far, I have tried placing it in the dock and turning it on. view all
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DS330472
2025-2-20
【L10s Pro Ultra Heat】Add a second station for thé second level With 1 robot Possible ? view all
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TP470715
2025-2-20
Hi! We own a L40 ultra and are very happy with the robot. But suddenly in the past weeks it starts to mop the carpets and is bumping a lot against chairs and obstacles. We already optimised the set ... view all
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OL933624
2025-2-21
【L10s Pro Ultra Heat】Robot doesn’t vacuum /mop under kitchen cabinets. When I check it there is enough space to move under cabinets. Is there any specific settings for it? view all
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IP062677
2025-2-22
【X50 Ultra Complete】Buonasera, vorrei capire qual'è il pulsante sottostante a Duck per inserire il codice per attivare la fotocamera. Grazie. view all
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