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RO183642
2025-4-30
【L10s Ultra Gen 2】Hi, I am looking for original Dreame filters for my L10S Ultra Gen 2. I can find imitations everywhere, but not the original ones. Where can I buy them? Kind regards,
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Dreame Support
2025-4-30
Dear All, We have identified a critical technical issue in version 2.3.7 of the DreameHome app that may cause the application to display a blank screen upon launch. Our team has urgently addressed thi...view all
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DF246928
2025-1-5
Hi After exactly 1 year the water tank is not functioning anymore. It's not sucking water and so it's not cleaning the floor. Any suggestions how to maintain or where to buy the new water tank? Thank...view all
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IE258972
2025-1-6
Hello, I've had an H14 Pro from about one month, i'm really happy about that but it have a problem: sometimes it's auto reset to initially set up, losing the personalized profile and worse the usage s...view all
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FC747809
2025-5-1
【A2】La carte 3D est incomplète une Zone manque. Comment résoudre le problème?
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AA617912
2025-1-7
【L10s Pro Ultra Heat】My L10S ultra Heat sometimes have troubles going from one task to another. If any bug happens, i have to manually restart the whole task as the software does not let me do it from where it was. The a...view all
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AB893647
2025-3-20
【L20 Ultra Complete】Bonjour, j'utilise le robot l20 ultra. Il a très bien fonctionné pendant 1 an . Et depuis quelques temps, il n'arrive plus a monter sur la base. Il s'arrête devant. Ce qui stoppe le programme. Les...view all
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IU653084
2025-5-4
【A1 Pro】Bonjour, Serait il possible de faire les développements nécessaires afin de pouvoir tondre dans 2 zones non reliées entre elles sans devoir installer une deuxième station de recharge
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Diegocampy
2025-3-21
【X50 Ultra Complete】[IT] Ciao, per me è il primo dreame, 5° o 6° aspirtapolvere robot avuto, il primo che lava anche. Sono soddisfatto, ma vorrei averne più padronanza: - con la mappa non mi trovo, vorrei poterla sis...view all
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QK748496
2025-5-6
【L40 Ultra】Bonjour, comment mettre en français le robot ainsi que le forum là que j’utilise c’est en anglais également Merci de votre aide
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ZX795998
2025-5-6
【L20 Ultra Complete】Buongiorno, ho acquistato dreame l20 ultra complete, ho fatto la mappatura e anche aspirato, ma non riesce in alcun modo a lavare poichè dice di non avere acqua pulita a sufficienza nel serbatoio, co...view all
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XO499128
2025-1-9
【X50 Ultra Complete】Ho comprato da poco il robot aspirapolvere Dreame X40 Ultra Complete e sono molto contenta del mio acquisto. Il robot aspira e lava i pavimenti molto bene. Fornisce un aiuto prezioso in casa e mi perm...view all
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WQ054090
2025-3-25
【X40 Ultra Complete】X40 dysfonctionnel après seulement 5 mois d’utilisation!
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MG792273
2025-5-7
【H14 Pro】Dopo quasi 2 mesi di utilizzo sento che la dreame puzza. Nonostante faccio sempre autopulizia/asciugatura e cambio rullo. È fastidioso perchè quando la uso lascia per tutta casa un odore tipo”cane ...view all
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VW360410
2025-5-7
【X50 Ultra Complete】Hello, i just bought a new X50 ultra, i was so exited! But he is not mapping my flat correctly from the start, changing rooms to wrong orientations, when finaly i got it right one time he then complet...view all
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AC860674
2025-5-7
Bonjour, je rencontre un problème avec mon robot de tonte dream A1 pro. J’ai cartographié 2 zones de tontes. J’ai planifié mes tontes, cependant régulièrement et de façon aléatoire les tâche...view all
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KG330774
2025-1-13
【L10s Pro Ultra Heat】I don t know why this the second time during the cleaning the robot stop the cleaning and stay in pause. It was working correctly during 22mn My robot is new and it is the second time only i use it ??...view all
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GW551346
2025-5-8
【L10s Ultra】The vacuum cleaner has been working perfectly for a year now and it just doesn't vaccum anymore randomly and for no reason. When in vacuum + cleaning mode, we just don't hear the vacuum, we whecked an...view all
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ZC733681
2025-3-28
【X50 Ultra Complete】My X50 ultra extends the side dust brush while cleaning but it doesn't rotate and always remains raised... what could have happened?
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NO242793
2025-5-10
【H15 Pro】Sur l’application j’active le séchage grande vitesse en 5 min et une fois que je lance l’aspirateur en séchage il reste en 30 min J’ai essayé tous les paramètres mais rien à faire
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