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YG635939
2025-5-23
【X50 Ultra Complete】
Hi, Does anybody know how to turn the LED lights off while charging etc. I run the robot after I go to sleep but while it is charging the LEDs are lighting the whole room unnecessary which is annoyin...
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3
HT279135
2025-4-15
【L10s Pro Ultra Heat】
Subject: Urgent: Follow-up on Robo Vacuum Service Complaint Dear Team, I am reaching out in desperation regarding the robo vacuum I purchased from Amazon in November 2024. Within a few months, it dev...
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EL810940
2025-5-25
【L50 Pro Ultra】
Coming from a very old Irobot Roomba 981 model, did the complete ground floor 44m2 in 58 min, just vacuum because mopping did not exist. Purchased an L50 Pro Ultra, due the fact he can lower his l...
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UB236775
2025-5-25
【X50 Ultra Complete】
Bonjour jai un probleme avec mon robot. Il beugs regulierement et maintenant il tourne dans la maison mais ne nettoie plus ! Je l'ai depuis 1mois et demi jusqu'a la je ne men plaignais pas.... Il ...
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MF622690
2025-5-26
Bonjour Je n’ai qu’une zone et pourtant une Line fixe apparaît sur la carte et le robot ne passe pas au delà lors de la tonte. Pourriez m’indiquer l’utilité de cette ligne et comment la modifi...
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3
UE509141
2025-2-24
Bonjour Le robot ne mouille pas les serpillères. Il ne fait qu’aspirer…
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3
KC065110
2025-2-24
【X50 Ultra Complete】
When is come a new software update out ?
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3
XV589218
2025-2-27
Buonasera, oggi ho attivato il mio robot, ha completato il ciclo di lavaggio ma non è tornato alla base, in più l'app mi segna la batteria sempre al 100%. Adesso ho provato a farlo ripartire e farlo...
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MQ246336
2025-4-22
After a few months the map completely moves. The vacuum cleaner goes to a different room than indicated on the map and cleans it partially, ten the rest in another room. It doesn't matter whether I ch...
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+3
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5
OP413995
2025-3-2
【L10s Pro Ultra Heat】
Hello, I have some curtains at home. The robot refuses to pass through them. I can force it by giving it a gentle push with my feet, but I was wondering if there is an option where I can ask the robo...
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3
IP835475
2025-3-3
【A1】
Hello, I would like to get the notched wheels of the A1 Pro to put on my A1. Is it possible? Thank you.
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1
3
ST755310
2025-4-24
【L10s Ultra Gen 2】
Buongiorno, Relativamente alla funzione di pulizia su più livelli, come si può garantire il lavaggio a umido del pavimento da parte del robot qualora quest’ultimo si trovi su un piano distante dall...
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0
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3
JV854116
2025-4-24
【A1 Pro】
Buongiorno, Non è possibile creare due percorsi che collegano zone diverse sempre alla stazione di ricarica?
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0
3
JF459632
2025-3-11
【X50 Ultra Complete】
Bonjour Lorsque que l’on x50 lave le sol, il fait des taches rondes tout du long. Que faire ?
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0
5
FransL
2025-1-2
The little wheel 'in the front' of the robot collects (a lot of) hair from our dogs. If i don't clean the bearing daily, the wheel blocks (stops rolling). Who has any smart ideas to reduce the pickin...
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0
0
3
Cavalier Bellumori
2025-1-2
【X40 Ultra Complete】
Hey guys, which product do you think is better: the X40 Ultra or the L40 Ultra? They don't seem to have many differences, with the vocal assistant likely being the main distinction between the two rob...
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1
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Keepy
2025-4-29
【A1】
Bonjour, Je possède une A1 depuis 3 semaines et j'en suis globalement content. Je me posais une question pour optimiser la tonte autour de mes arbres et arbustes. Que faut-il mieux faire : 1) laisse...
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1
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Mimma_C_NSR ™
2025-3-15
【MyDreamRobotVacuum】
Thank you, Dreame, for this new amazing opportunity to be part of your journey of innovation. Being able to try the new X50 would truly be a dream come true for me! I've been using the X40 since its l...
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4
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3
PO964297
2025-4-29
【A2】
Today I have the Yuka 1000 robot lawn mower, which has a front-facing 3D obstacle avoidance system that can even detect small animals like the turtles in my garden (they’re over 35 years old). Howeve...
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1
0
3
Diegocampy
2025-3-15
【X50 Ultra Complete】
Hi, I'm a new Dreame user—someone who aimed high and went for a top-of-the-line device. I'm just getting started, but I've come across a really strange software limitation. Let me explain what I need...
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+3
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